Stacy and Kerri were lead facilitators for various capacity building sessions that focused on applied learning on innovating for healthier communities. Specifically, they demonstrated technical expertise on topics such as applied learning, systems thinking, adaptive learning and action, transformational leadership, and multi-sector collaboration. Many of these areas are developing traction in the disciplines of urban planning, population health, and civic infrastructure planning but are not easily translated to real-life settings. Both of them embraced the complexity of the topics, understood the challenges and points of resistance of the various organizations, and encouraged each participant to be a change agent.
Importantly, Stacy and Kerri both offer a high emotional intelligence. They are keenly responsive to reading their audience, teasing out the nuances of non-verbal behaviour, and shifting Staff from a place of hesitance to one of acceptance. These skills are invaluable in this line of work, and are critical to tackling planning/health issues that require moving people from a place of comfort and tradition to one of innovation and embracing change.